Suscripciones de webhook

Manage outbound webhook subscriptions. exoCortex POSTs a signed JSON event to your HTTPS endpoint whenever a subscribed event occurs (see Webhooks). These endpoints require an administrator session (Core → Integrations → Webhooks uses the same API).

Listar las suscripciones

GET /api/webhooks/{tenant}/subscriptions

Autenticación: Sesión de un administrador de exoCortex Core

Parámetros

Nombre	Dónde	Tipo	Obligatorio	Descripción
tenant	ruta	string	sí	Tenant code (case-insensitive).

Respuestas

Estado	Descripción
200	Subscriptions of the tenant (secrets are masked).
401	Not authenticated.
403	Authenticated but not allowed (role, tenant or key).

Ejemplo 200

{
  "ok": true,
  "hooks": [
    {
      "id": "wh_mhf2k1a9x3",
      "url": "https://hooks.example.com/exocortex",
      "events": [
        "ticket.created",
        "ticket.status_changed"
      ],
      "format": "json",
      "enabled": true,
      "headers": {},
      "secret": "***set***",
      "created_at": "2026-11-01T08:00:00.000Z",
      "created_by": "jane.doe"
    }
  ]
}

Ejemplo con curl

curl -X GET "https://exocortex-api.ai-exo-cortex.com/api/webhooks/ACME/subscriptions" \
  -H "Authorization: Bearer $EXO_ADMIN_SESSION"

Crear o actualizar una suscripción

POST /api/webhooks/{tenant}/subscriptions

Without id, this creates a new subscription. With id, it updates that subscription. If you don’t send a secret on creation, exoCortex generates one and returns it once in the secret response field. Store it to verify signatures.

Autenticación: Sesión de un administrador de exoCortex Core

Parámetros

Nombre	Dónde	Tipo	Obligatorio	Descripción
tenant	ruta	string	sí	Tenant code (case-insensitive).

Cuerpo de la solicitud

application/json

Nombre	Tipo	Obligatorio	Descripción
id	string	no	Send it to update an existing subscription. Omit it to create one.
url	string (uri)	sí	HTTPS endpoint that receives the events.
events	array<string>	no	Event types to receive. * means all. Defaults to ["*"]. Besides the ticket catalog, notification-center events defined by the tenant’s notification rules (for example approval_requested) can be subscribed by name.
format	string (json, datadog, pagerduty, slack-block)	no
secret	string	no	Signing secret. Generated if omitted on creation.
enabled	boolean	no
headers	object	no	Extra static headers added to every delivery (for example an auth header for your gateway).

{
  "url": "https://hooks.example.com/exocortex",
  "events": [
    "ticket.created",
    "ticket.status_changed",
    "ticket.resolved"
  ],
  "format": "json"
}

Respuestas

Estado	Descripción
200	Subscription saved.
400	Invalid request.
401	Not authenticated.
403	Authenticated but not allowed (role, tenant or key).

Ejemplo 200

{
  "ok": true,
  "id": "wh_mhf2k1a9x3",
  "count": 1,
  "secret": "whsec_4b9e1f0c7d2a8e6b3c5f9a1d0e7b2c4a"
}

Ejemplo con curl

curl -X POST "https://exocortex-api.ai-exo-cortex.com/api/webhooks/ACME/subscriptions" \
  -H "Authorization: Bearer $EXO_ADMIN_SESSION" \
  -H "Content-Type: application/json" \
  --data '{"url":"https://hooks.example.com/exocortex","events":["ticket.created","ticket.status_changed","ticket.resolved"],"format":"json"}'

Eliminar una suscripción

DELETE /api/webhooks/{tenant}/subscriptions/{id}

Autenticación: Sesión de un administrador de exoCortex Core

Parámetros

Nombre	Dónde	Tipo	Obligatorio	Descripción
tenant	ruta	string	sí	Tenant code (case-insensitive).
id	ruta	string	sí

Respuestas

Estado	Descripción
200	Deleted (removed is 0 if the id did not exist).
401	Not authenticated.
403	Authenticated but not allowed (role, tenant or key).

Ejemplo 200

{
  "ok": true,
  "removed": 1
}

Ejemplo con curl

curl -X DELETE "https://exocortex-api.ai-exo-cortex.com/api/webhooks/ACME/subscriptions/wh_mhf2k1a9x3" \
  -H "Authorization: Bearer $EXO_ADMIN_SESSION"

Enviar un evento de prueba

POST /api/webhooks/{tenant}/subscriptions/{id}/test

Sends a signed webhook.test event to the subscription URL and reports the HTTP status returned by your endpoint.

Autenticación: Sesión de un administrador de exoCortex Core

Parámetros

Nombre	Dónde	Tipo	Obligatorio	Descripción
tenant	ruta	string	sí	Tenant code (case-insensitive).
id	ruta	string	sí

Respuestas

Estado	Descripción
200	Delivery result (ok reflects your endpoint’s response).
401	Not authenticated.
403	Authenticated but not allowed (role, tenant or key).

Ejemplo 200

{
  "ok": true,
  "status": 204
}

Ejemplo con curl

curl -X POST "https://exocortex-api.ai-exo-cortex.com/api/webhooks/ACME/subscriptions/wh_mhf2k1a9x3/test" \
  -H "Authorization: Bearer $EXO_ADMIN_SESSION"

Listar los tipos de evento

GET /api/webhooks/{tenant}/event-types

Autenticación: Sesión de un administrador de exoCortex Core

Parámetros

Nombre	Dónde	Tipo	Obligatorio	Descripción
tenant	ruta	string	sí	Tenant code (case-insensitive).

Respuestas

Estado	Descripción
200	Event catalog.
401	Not authenticated.
403	Authenticated but not allowed (role, tenant or key).

Ejemplo 200

{
  "ok": true,
  "wildcard": "*",
  "event_types": [
    "ticket.created",
    "ticket.comment_added",
    "ticket.field_changed",
    "ticket.assignee_changed",
    "ticket.status_changed",
    "ticket.sla_warning",
    "ticket.sla_breach",
    "ticket.resolved",
    "ticket.closed",
    "ticket.reopened",
    "ticket.priority_changed",
    "routing.no_match",
    "routing.manual_routed",
    "ticket.link_created",
    "ticket.link_deleted"
  ]
}

Ejemplo con curl

curl -X GET "https://exocortex-api.ai-exo-cortex.com/api/webhooks/ACME/event-types" \
  -H "Authorization: Bearer $EXO_ADMIN_SESSION"

Página generada a partir de la especificación OpenAPI de la API de integración, versión 1.1.0.