Sign-in and Home
Sign-in and first launch
Section titled “Sign-in and first launch”The Login page asks for your company credentials. Depending on the configuration, company SSO (Azure AD) sign-in may also be available.
- Username / Password: your personal credentials.
- Remember device: if on, the session persists even after you close the browser; if off, the session lasts only for the current tab (when you close the tab you must sign in again).
- After a certain number of failed attempts the account is temporarily locked (brute-force protection).
Two-factor authentication (MFA)
Section titled “Two-factor authentication (MFA)”If your organisation requires MFA, the MFA setup dialog appears at your first sign-in (see MFA setup): scan the QR code with a TOTP app (Google Authenticator, Authy, etc.), enter the 6-digit code and save the backup codes (shown only once).
Language and theme
Section titled “Language and theme”From the top bar you can change the language (drop-down menu) and the theme (light/dark with the moon/sun icon). The language you choose is saved on your profile and also applies to documents and communications.
Home / Dashboard
Section titled “Home / Dashboard”The Home is divided into three main areas.
Top bar
Section titled “Top bar”It contains: the exoCortex Workspace logo, the language selector, the theme, the notification bell, and the profile menu (your initials) with: profile details, notification preferences, password change, logout.
Unified Inbox
Section titled “Unified Inbox”This is the central list of everything that concerns you, with tab filters:
| Filter | Content |
|---|---|
| All | all items |
| IT tickets | your IT requests/reports |
| HR tickets | your HR requests |
| Announcements | company communications |
| Communications | direct messages/notifications |
| Training | assigned courses |
| Docs to sign | documents waiting for signature |
| Approvals | requests you must approve (if you are an approver/manager) |
| My Tasks | assigned activities |
| Survey | surveys to fill in |
| 360° | 360 feedback requests |
The Refresh button reloads the list. Each row opens in a detail dialog (see Inbox).
Service launchers
Section titled “Service launchers”Two groups of shortcuts:
- IT services: New ticket, My assets, Shift management, Service catalogue, Knowledge Base, Rate ticket (CSAT).
- HR services: New request, Leave, Overtime, Timesheet, Contract, Pay, Documents, Training, Goals (OKR), and others.
Each shortcut opens the matching dialog described in this guide. Which shortcuts you see depends on the tenant configuration and on your permissions.