Webhook subscriptions

Manage outbound webhook subscriptions. exoCortex POSTs a signed JSON event to your HTTPS endpoint whenever a subscribed event occurs (see Webhooks). These endpoints require an administrator session (Core → Integrations → Webhooks uses the same API).

List subscriptions

GET /api/webhooks/{tenant}/subscriptions

Authentication: Session of an exoCortex Core administrator

Parameters

Name	In	Type	Required	Description
tenant	path	string	yes	Tenant code (case-insensitive).

Responses

Status	Description
200	Subscriptions of the tenant (secrets are masked).
401	Not authenticated.
403	Authenticated but not allowed (role, tenant or key).

Example 200

{
  "ok": true,
  "hooks": [
    {
      "id": "wh_mhf2k1a9x3",
      "url": "https://hooks.example.com/exocortex",
      "events": [
        "ticket.created",
        "ticket.status_changed"
      ],
      "format": "json",
      "enabled": true,
      "headers": {},
      "secret": "***set***",
      "created_at": "2026-11-01T08:00:00.000Z",
      "created_by": "jane.doe"
    }
  ]
}

Example with curl

curl -X GET "https://exocortex-api.ai-exo-cortex.com/api/webhooks/ACME/subscriptions" \
  -H "Authorization: Bearer $EXO_ADMIN_SESSION"

Create or update a subscription

POST /api/webhooks/{tenant}/subscriptions

Without id, this creates a new subscription. With id, it updates that subscription. If you don’t send a secret on creation, exoCortex generates one and returns it once in the secret response field. Store it to verify signatures.

Authentication: Session of an exoCortex Core administrator

Parameters

Name	In	Type	Required	Description
tenant	path	string	yes	Tenant code (case-insensitive).

Request body

application/json

Name	Type	Required	Description
id	string	no	Send it to update an existing subscription. Omit it to create one.
url	string (uri)	yes	HTTPS endpoint that receives the events.
events	array<string>	no	Event types to receive. * means all. Defaults to ["*"]. Besides the ticket catalog, notification-center events defined by the tenant’s notification rules (for example approval_requested) can be subscribed by name.
format	string (json, datadog, pagerduty, slack-block)	no
secret	string	no	Signing secret. Generated if omitted on creation.
enabled	boolean	no
headers	object	no	Extra static headers added to every delivery (for example an auth header for your gateway).

{
  "url": "https://hooks.example.com/exocortex",
  "events": [
    "ticket.created",
    "ticket.status_changed",
    "ticket.resolved"
  ],
  "format": "json"
}

Responses

Status	Description
200	Subscription saved.
400	Invalid request.
401	Not authenticated.
403	Authenticated but not allowed (role, tenant or key).

Example 200

{
  "ok": true,
  "id": "wh_mhf2k1a9x3",
  "count": 1,
  "secret": "whsec_4b9e1f0c7d2a8e6b3c5f9a1d0e7b2c4a"
}

Example with curl

curl -X POST "https://exocortex-api.ai-exo-cortex.com/api/webhooks/ACME/subscriptions" \
  -H "Authorization: Bearer $EXO_ADMIN_SESSION" \
  -H "Content-Type: application/json" \
  --data '{"url":"https://hooks.example.com/exocortex","events":["ticket.created","ticket.status_changed","ticket.resolved"],"format":"json"}'

Delete a subscription

DELETE /api/webhooks/{tenant}/subscriptions/{id}

Authentication: Session of an exoCortex Core administrator

Parameters

Name	In	Type	Required	Description
tenant	path	string	yes	Tenant code (case-insensitive).
id	path	string	yes

Responses

Status	Description
200	Deleted (removed is 0 if the id did not exist).
401	Not authenticated.
403	Authenticated but not allowed (role, tenant or key).

Example 200

{
  "ok": true,
  "removed": 1
}

Example with curl

curl -X DELETE "https://exocortex-api.ai-exo-cortex.com/api/webhooks/ACME/subscriptions/wh_mhf2k1a9x3" \
  -H "Authorization: Bearer $EXO_ADMIN_SESSION"

Send a test event

POST /api/webhooks/{tenant}/subscriptions/{id}/test

Sends a signed webhook.test event to the subscription URL and reports the HTTP status returned by your endpoint.

Authentication: Session of an exoCortex Core administrator

Parameters

Name	In	Type	Required	Description
tenant	path	string	yes	Tenant code (case-insensitive).
id	path	string	yes

Responses

Status	Description
200	Delivery result (ok reflects your endpoint’s response).
401	Not authenticated.
403	Authenticated but not allowed (role, tenant or key).

Example 200

{
  "ok": true,
  "status": 204
}

Example with curl

curl -X POST "https://exocortex-api.ai-exo-cortex.com/api/webhooks/ACME/subscriptions/wh_mhf2k1a9x3/test" \
  -H "Authorization: Bearer $EXO_ADMIN_SESSION"

List event types

GET /api/webhooks/{tenant}/event-types

Authentication: Session of an exoCortex Core administrator

Parameters

Name	In	Type	Required	Description
tenant	path	string	yes	Tenant code (case-insensitive).

Responses

Status	Description
200	Event catalog.
401	Not authenticated.
403	Authenticated but not allowed (role, tenant or key).

Example 200

{
  "ok": true,
  "wildcard": "*",
  "event_types": [
    "ticket.created",
    "ticket.comment_added",
    "ticket.field_changed",
    "ticket.assignee_changed",
    "ticket.status_changed",
    "ticket.sla_warning",
    "ticket.sla_breach",
    "ticket.resolved",
    "ticket.closed",
    "ticket.reopened",
    "ticket.priority_changed",
    "routing.no_match",
    "routing.manual_routed",
    "ticket.link_created",
    "ticket.link_deleted"
  ]
}

Example with curl

curl -X GET "https://exocortex-api.ai-exo-cortex.com/api/webhooks/ACME/event-types" \
  -H "Authorization: Bearer $EXO_ADMIN_SESSION"

Page generated from the OpenAPI specification of the integration API, version 1.1.0.